Need Help?

Are you an undocumented migrant in need of medical care? Even when you have no legal permit to stay you have the right to health care in The Netherlands. For all non-emergency care your point of contact is a general practitioner (Dutch: ‘huisarts’) in your area of residence. Even if you don’t have enough money to pay for the care, the doctor may not refuse to provide you with necessary health care. His costs can be compensated by the government. If the doctor doesn’t know about this, please show him this website:

Our organisation

Dokters van de Wereld can assist you in finding medical help. Our consultations are free of charge and confidential. As a neutral (non-governmental) organization we do not pass any personal information to others except for other health care providers. Even if you don’t have money to pay for the costs or even when you have been refused by a doctor we can help and advise you to access health care.

Information leaflet in your own language

Screenshot movie on youtube (English version)

Screenshot movie on youtube (link to English version)

Information video in your own language

Information and help

We have a telephone helpdesk you can call or send an e-mail for information or advice. You can also come to our consultation hours in Amsterdam and Den Haag for advice and assistance to find relevant medical care in the regular Dutch healthcare system.

In need of urgent medical care during evening, night or weekend?
Look for a ‘huisartsenpost’ in your city. Or go to the emergency ward of a hospital.

Call: 112

National helpdesk

Telephone number: 020-4083424
You can leave a voicemail and we will call you back within a few working days.
Or you can send an email to:

Psychological Consultation hours.

Psychological symptoms can cause you a lot of problems in your everyday life. That’s why it’s important to ask for help. There’s no need to be embarrassed about asking for help. Dokters van de Wereld will have special consultations in Amsterdam and Rotterdam to offer support. Our trained volunteers will talk with you about your symptoms and give you advice about how to deal with these symptoms.
Do you recognise any symptoms or other stress related problems you would like to talk about? Do not hesitate to come to our special consultations!
Click here for more information and psychological consultations hours in Amsterdam, Rotterdam and The Hague.

Contraception consultation hours

Every 1st and 3rd Thursday of the month from 10:30-13:00 (Bijlmerdreef 182A). Please call to make an appointment: 06-2931 9111.

Consultation hours Zorgbus

The zorgbus is a medical unit on wheels. You don’t need an appointment. Click here for more information about the zorgbus. You can find the zorgbus at the following locations:

Den Haag / The Hague

Wednesday The Zorgbus 10:00 – 12:00
Vluchtelingenwerk Zuidvleugel
Hooftskade 91
2526 KB Den Haag


Maandag 10:30-13:00
Wereldhuis Nieuwe Herengracht 20 (metro stop Waterlooplein)

Maandag 10:30-13:00
BBB Derkinderenstraat 44

Woensdag 16:30-19:30
We Are Here Group (Vluchtlocaties)

Donderdag 08:30-09:45
BBB Walborg 2A (metro stop Van Boshuizenstraat)

Donderdag 10:30-12:00
Metrostation Kraaiennest (metro 53)

Donderdag 08:30-09:45
BBB Schuitenhuisstraat 9 (tram stop Dijkgraafplein)

Donderdag 10:30-13:00
Wereldhuis Nieuwe Herengracht 20 (metro stop Waterlooplein)


An interview with Carola, by Veronica van der Kamp

Dokters van de Wereld | Nieuwe Herengracht 20 | 1018 DP Amsterdam
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